Either the words "hotel class" should have a mouseover popup box that shows onesentence descriptions for each star rating, or, clicking that phrase would go to a page which lists the class definitions, or a mouseover of the stars should at least indicate what that class is and meansThe four commonly used market segments identifiable groups of customers with similar needs for products and services are full service, all suites, limited service, and extended stayThere is a great deal of overlap among these divisions, and much confusion, some of which occurs because leaders in the hotel industry do not agree on terminology In essence, providing worldclass customer service strengthens customer relationships which are an invaluable asset to a hotel or any hospitality venture Which begs the big question what is service in the hospitality industry?
Essential Features Of World Class Hotels Uncharted101 Com
